AI enquiry desk for service-led businesses

Turn website visitors into leads, bookings, and follow-up.

Calmdex helps service-led businesses answer common questions, capture enquiry details, request appointments, and route visitors to the right next step — from website chat to WhatsApp, forms, calls, or your team.

One workspace for
Website assistantLead captureAppointment requestsWhatsApp handoffService FAQsCompany knowledgeConversation inboxAnalytics
Built for
TradiesHotelsPet businessesClinicsConsultanciesAgenciesLocal services

The Calmdex platform

Assistants are just the beginning

Calmdex connects website assistants, business knowledge, lead capture, appointment requests, conversations, analytics, and handoff workflows in one calm project workspace.

Assistants

AI assistants
Playground
Instructions
Display controls

Conversations

Inbox
Lead capture
Contact forms
Appointment requests

Knowledge

Data sources
Services
FAQs
Website snippets

Channels

Website widget
Allowed domains
WhatsApp handoff
Widget analytics

Operations

Projects
Team members
Usage
Client handoff

Built for SMEs that depend on enquiries

For businesses where every missed question can become a missed lead

Calmdex is designed for businesses that get discovered online, receive repeated questions, and need a better way to capture enquiries without adding more admin work.

Tradies & home services

Capture quote-ready enquiries for plumbing, electrical, cleaning, renovation, landscaping, pest control, and maintenance businesses.

Hotels & hospitality

Answer guest questions about rooms, amenities, policies, location, events, and booking options before travellers leave your website.

Pet businesses

Help pet owners understand services, prices, booking steps, availability, and care policies before they enquire.

Clinics & wellness

Answer general service questions, capture appointment intent, and route visitors to booking forms, calls, or your team.

Consultancies & education

Explain services, qualify enquiries, and collect useful details before your team follows up.

Agencies & partners

Set up and manage AI enquiry desks for multiple clients from one workspace.

How it works

Build privately. Test safely. Go live when ready.

Step 1

Create a project

Set up a workspace for your business, location, client, or brand.

Step 2

Add your business knowledge

Add services, FAQs, business hours, service areas, policies, contact details, and common customer questions.

Step 3

Test your assistant

Use the playground to check answers before anything goes live.

Step 4

Connect your website

Add the Calmdex widget to your website and start capturing real enquiries.

Step 5

Review and improve

Use conversations, lead details, and analytics to improve your answers, website content, and handoff flow.

Featured solutions

Start with the enquiry flow your business needs most

AI Local Growth Desk

Website assistant, WhatsApp handoff, Google Business Profile direction, and lead capture for local service businesses.

AI Guest Enquiry Desk

Help hotels answer guest questions, capture booking intent, and route travellers to WhatsApp, booking links, or reservation teams.

Custom Agent Solutions

Managed AI assistant rollouts for agencies, partners, multi-location businesses, and custom enquiry workflows.

Human handoff

AI answers the first question. Humans handle what matters.

Calmdex is designed to answer common business questions and capture enquiry details. For quotes, bookings, payments, urgent requests, sensitive topics, or final decisions, it can guide customers to WhatsApp, forms, booking links, calls, or your team.

FAQ

Frequently asked questions

Quick answers for teams starting AI enquiry systems with Calmdex.

What is Calmdex?

Calmdex is an AI enquiry workspace, not a single chatbot page. It combines website assistants, business knowledge, lead capture, appointment requests, conversations, analytics, and handoff workflows.

Who is Calmdex built for?

Service-led businesses that receive repeat enquiries online: tradies, hotels, clinics, pet businesses, agencies, and consultancies, plus teams supporting them.

Is Calmdex only a chatbot?

No. Calmdex includes a website AI assistant, knowledgebase, lead/contact capture, appointment requests, conversation history, analytics, and handoff tools.

Can Calmdex capture leads and appointment requests?

Yes. It captures structured lead/contact fields plus booking context before routing to your team or preferred channel.

Can I use Calmdex on my website?

Yes. Add the Calmdex widget script to your site and configure tab visibility, prompts, and handoff channels.

Does it work with WhatsApp?

Yes. Calmdex supports guided WhatsApp enquiry handoff as one of its primary follow-up channels.

Can Zenith manage setup for me?

Yes. Zenith can manage your managed setup, knowledge structuring, script installation support, testing, and optimisation.

How does pricing work?

We are refining public pricing as we scale. Managed rollout and premium support options remain available while public self-serve evolves.

Get started

Set up your AI enquiry desk

Build and test your Calmdex assistant privately, then go live when you are ready to connect it to your website, WhatsApp, forms, booking links, or your team.