Calmdex FAQs
Answer repeated questions consistently from one source.
Group FAQs by topic, show them inside the widget, and make the same answers available to the assistant.
Grouped answers. Organise questions by topic so visitors can scan quickly.
AI-ready. Use FAQ content as both visible widget content and approved knowledge.
Less repetition. Reduce basic back-and-forth before a real enquiry starts.
A better way to follow up
Without Calmdex
- Website enquiries sit across chat, forms, inboxes, and DMs
- Visitors ask useful questions but the context gets lost
- Teams miss follow-up because nobody knows what happened
- Leads and appointment requests stay disconnected from the conversation
With Calmdex
- Every website, Messenger, and Instagram conversation is captured inside the right project
- AI answers from approved knowledge, services, and FAQs
- Leads, contacts, and appointments are linked to source and agent context
- Your team can pause AI, reply as a human, and return the thread to automation
The foundation for every website workflow
Calmdex powers the full path from first visitor or DM question to the lead, appointment, or handoff your team can act on.
Everything included
More than a chatbot
Calmdex combines website chat, Facebook Messenger, Instagram DMs, approved knowledge, leads, contacts, appointments, analytics, and human handoff so follow-up starts with context.
Connected work
Connected to your entire project
Conversations stay linked to the right assistant, source domain, page URL, visitor details, and follow-up record.
Execution at scale
Built to run every client front desk
Manage multiple projects and assistants while keeping each client’s knowledge, usage, conversations, and live channels separate.
Plus, everything you need to follow up
Lead details
Capture name, email, phone, service need, urgency, location, and any custom fields your team needs.
Full chat context
See the exact conversation, source page, visitor details, and assistant that created the follow-up.
Intent detection
Identify quote requests, booking intent, urgent enquiries, and handoff moments while the chat is happening.
Service-aware replies
Use approved services, FAQs, and project knowledge so every answer moves the visitor toward the next step.
Contact requests
Let visitors leave a structured contact request even when they do not want to continue chatting.
Team handoff
Package the important details into a clean follow-up record your team can act on without rereading everything.
Appointment requests
Collect booking type, visit mode, preferred date, preferred time, and notes from chat or form.
Follow-up status
Track whether a conversation is open, became a lead, needs handoff, or has already been resolved.
Conversion signals
Understand which chats, pages, services, and assistants create leads, appointments, and contact requests.
The Calmdex platform
Assistants are just the beginning
Calmdex connects website chat, Facebook Messenger, Instagram DMs, approved knowledge, leads, appointments, analytics, and human handoff in one calm project workspace.