Calmdex is still in private rollout, welcoming selected teams with a plan tailored to their business, channels, and support needs.
USD per project
Proposed packages for our upcoming rollout, not active subscription allowances. Request access to confirm availability and the right setup for your project.
Build and test before going live.
$0
USD / project / month
Join waiting list100
Initial playground replies, shared across your account
Campaign sending is not included in Free Builder.
A connected front desk for a small team.
$29
USD / project / month
Join waiting list3,500
AI replies / month, pooled across channels
500 eligible recipients. Sending sold separately.
More capacity for a growing business.
$79
USD / project / month
Join waiting list12,000
AI replies / month, pooled across channels
2,500 eligible recipients. Sending sold separately.
Higher volume. More teams. Greater control.
$199
USD / project / month
Join waiting list35,000
AI replies / month, pooled across channels
10,000 eligible recipients. Sending sold separately.
A tailored agreement for your portfolio.
Custom
Scope and pricing by agreement
Join waiting listTailored capacity
Project allowances agreed with your team
Audience and sending capacity to be agreed.
Proposed packages; final availability will be confirmed during rollout. AI replies renew monthly even with yearly pricing. Agency inclusions are agreed per project.
| Features | Free Builder, $0 per month | Starter, $29 per month | Growth, $79 per month | Pro, $199 per month | Agency, Custom |
|---|---|---|---|---|---|
| Building and live operation | |||||
| Projects per account | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Draft agents per project | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Live agents per project | Not included | 1 | 5 | 15 | By agreement |
| Team members, including owner | Owner only | 5 | 10 | 25 | By agreement |
| Channel providers | Preview only | All supported | All supported | All supported | By agreement |
| Connected-account allowance | Not included | To be finalized | To be finalized | To be finalized | By agreement |
| AI replies and knowledge | |||||
| Pooled AI replies per month | Not included | 3,500 | 12,000 | 35,000 | By agreement |
| Reply pool shared across channels | Not included | Included | Included | Included | By agreement |
| Knowledge characters per project | 100K | 250K | 750K | 1.5M | By agreement |
| Knowledge-based replies | Playground | Included | Included | Included | By agreement |
| Initial free playground replies | 100 / account | 100 / account | 100 / account | 100 / account | By agreement |
| Extra paid-onboarding playground replies | Not included | 500 once / project | 500 once / project | 500 once / project | By agreement |
| Conversation summaries | Test experience | Basic | Richer analysis | Richer analysis | By agreement |
| Inbox and customer records | |||||
| Unified inbox and human takeover | Test experience | Included | Included | Included | By agreement |
| Incoming messages after AI credits run out | Not included | Included | Included | Included | By agreement |
| Human replies after AI credits run out | Not included | Included | Included | Included | By agreement |
| Contact enquiries, leads and appointments | Test experience | No per-record charge | No per-record charge | No per-record charge | By agreement |
| Stored People and customer history | Test experience | No per-record charge | No per-record charge | No per-record charge | By agreement |
| Assignment and follow-up | Test experience | Basic | Team workflows | Advanced routing | By agreement |
| Analytics | Test experience | Basic activity | Conversion and team | Advanced reporting / export | By agreement |
| CampaignsPlanned | |||||
| Campaign-eligible audience | Not included | 500 | 2,500 | 10,000 | By agreement |
| Campaign sending | Not included | Separate allowance; TBD | Separate allowance; TBD | Separate allowance; TBD | By agreement |
| Campaign AI personalization | Not included | Separate rules; TBD | Separate rules; TBD | Separate rules; TBD | By agreement |
| Services and portfolio billing | |||||
| Managed onboarding | Not included | Optional service | Optional service | Optional service | By agreement |
| Ongoing optimization | Not included | Optional service | Optional service | Optional service | By agreement |
| Custom integrations | Not included | Separately scoped | Separately scoped | Separately scoped | By agreement |
| Portfolio billing | Not included | Not included | Not included | Not included | By agreement |
Storage, retention, and import policies apply. Campaign audiences count recipients from both Leads and People, without limiting saved customer records. Provider charges, campaign sending, and optional services are separate.
