Common questions about Calmdex.

Calmdex is an AI agent platform built for teams who want faster support workflows with lead capture, contact enrichment, and appointment booking in one place.

Each agent can answer from your knowledge, show structured contact and appointment forms, then save qualified leads and booking requests into the matching project workspace.

Yes. Calmdex supports Facebook Page Messenger and Instagram DM channels for selected managed rollouts. Messages can be stored in the project inbox, answered by the selected AI assistant from approved knowledge, and paused for human takeover when your team needs to step in.

Yes. Calmdex can support website enquiries and selected Meta messaging channels for managed projects. For education consultancies, it can qualify students from approved knowledge, capture destination, intake, contact details, and appointment intent, then keep every thread available for follow-up.

Yes. We prioritize privacy and secure handling of customer data. Your records are yours, and we never sell them or use them for AI training without explicit permission.

Absolutely. Teams can review conversations, pause AI for human handoff, reply from the inbox on supported channels, resolve threads, and return conversations to AI when appropriate.

Each request stores structured customer details like name, email, phone, service interest, and notes, plus conversation history and preference details used by your team.

The assistant runs where your website runs. It requires connectivity for chat and booking responses, while your captured leads and appointments are safely persisted.

You can export lead and booking records to CSV or JSON as needed to connect with your CRM and reporting tools.

Calmdex is currently in Beta. During this period, we are rolling it out selectively while we finish production controls and managed-service workflows.