# Calmdex

> Calmdex is an AI enquiry desk for service-led businesses. It helps teams answer website, Facebook Messenger, and Instagram DM questions, capture leads, collect appointment requests, and keep conversations, contacts, knowledge, analytics, and human handoff connected inside one project workspace.

Calmdex is currently available through selected managed rollouts. The public marketing site explains the product, ideal customers, feature areas, solution pages, comparison pages, and waitlist request flow.

## Core Pages

- [Homepage](https://www.calmdex.com/): Overview of the Calmdex AI enquiry desk.
- [Waitlist](https://www.calmdex.com/waitlist): Request managed rollout access.
- [Pricing](https://www.calmdex.com/pricing): Private rollout pricing approach and request flow.
- [About](https://www.calmdex.com/about): Product mission, positioning, and operating model.
- [FAQ](https://www.calmdex.com/faq): Common questions about Calmdex.
- [Blog](https://www.calmdex.com/blog): Practical notes about website enquiry workflows.

## Product Features

- [AI Assistants](https://www.calmdex.com/features/ai-assistants): Create assistants that answer from approved business knowledge.
- [Website Widget](https://www.calmdex.com/features/website-widget): Embed Calmdex on a website.
- [Facebook Messenger](https://www.calmdex.com/features/facebook-messenger): Connect a Facebook Page so AI can reply and conversations stay in Calmdex.
- [Instagram DMs](https://www.calmdex.com/features/instagram-dms): Connect an Instagram professional account for AI-assisted DMs and follow-up.
- [Human Handoff](https://www.calmdex.com/features/human-handoff): Pause AI, reply as a team member, resolve, or return conversations to AI.
- [Conversation Inbox](https://www.calmdex.com/features/conversation-inbox): Review visitor conversations with context.
- [Lead Capture](https://www.calmdex.com/features/lead-capture): Capture qualified website enquiries.
- [Contact Forms](https://www.calmdex.com/features/contact-forms): Collect structured contact requests.
- [Appointments](https://www.calmdex.com/features/appointments): Collect appointment and booking requests.
- [Knowledge Base](https://www.calmdex.com/features/knowledge-base): Manage approved business information.
- [Analytics](https://www.calmdex.com/features/analytics): Review project-level engagement and enquiry analytics.

## Solutions

- [Customer Enquiries](https://www.calmdex.com/solutions/teams/customer-enquiries): For teams handling website questions.
- [Sales and Leads](https://www.calmdex.com/solutions/teams/sales-and-leads): For lead capture and follow-up teams.
- [Local Service Businesses](https://www.calmdex.com/solutions/businesses/local-service-businesses): For SMEs that depend on local enquiries.
- [Agencies and Partners](https://www.calmdex.com/solutions/businesses/agencies-partners): For teams rolling out assistants for clients.
- [Tradies and Home Services](https://www.calmdex.com/solutions/industries/tradies-home-services): For service-area businesses.
- [Hotels and Hospitality](https://www.calmdex.com/solutions/industries/hotels-hospitality): For guest enquiry and booking workflows.
- [Pet Services](https://www.calmdex.com/solutions/industries/pet-services): For grooming, boarding, training, and pet care enquiries.

## Comparisons

- [Chatbase vs Calmdex](https://www.calmdex.com/compare/vs/chatbase): Compare chatbot-first tools with Calmdex.
- [Tidio vs Calmdex](https://www.calmdex.com/compare/vs/tidio): Compare live chat tools with an AI enquiry desk.
- [Intercom vs Calmdex](https://www.calmdex.com/compare/vs/intercom): Compare support platforms with project-level enquiry workflows.
- [Agency Forms vs Calmdex](https://www.calmdex.com/compare/vs/agency-forms): Compare static website forms with connected AI capture.

## Product Facts

- Calmdex is built for service-led SMEs, agencies, consultants, hotels, clinics, education teams, local service businesses, and front-desk teams.
- The platform focuses on website chat, Facebook Messenger, Instagram DMs, lead capture, contact forms, appointment requests, conversation history, approved knowledge, project-level analytics, and human handoff.
- Calmdex is not positioned as a general-purpose chatbot. It is designed as an AI enquiry desk that helps businesses capture and route customer intent.
- Calmdex can pause AI and let teams reply directly on supported channels, then resolve the conversation or return it to AI.
- Calmdex can guide visitors to human follow-up, WhatsApp handoff, forms, booking links, calls, or internal teams when a human should handle the next step.